Privacy Policy

WeReferAgents ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect when you use WeReferAgents.com and its services (the "Platform"), how we use and protect it, who we share it with, and the choices and rights you have.

1. Information We Collect

We collect the following categories of information:

• Account information — your name, email, password, role (agent, vendor, brokerage), and license or business details you provide when registering.
• Profile information — brokerage, service areas, specialties, bio, photos, listings, and vendor business details you choose to add.
• Billing information — plan and subscription details, transaction history, and limited payment metadata. Card details are processed by our third-party payment processor; we do not store full card numbers.
• Referral information — referrals you send or receive, their status, and related notes.
• Opportunity information — Seller Opportunities you view or unlock, and the notes, follow-ups, and pipeline data you record about them.
• Communications — messages you send through the Platform and support requests you submit to us.
• Usage, cookies & analytics — device and browser type, pages visited, and similar technical data collected through cookies and analytics to operate, secure, and improve the Platform.

2. How We Use Information

• To operate your account, display your profile, and provide the features you request.
• To generate and match AI Seller Opportunities and referral suggestions.
• To power AI tools you choose to use, such as drafting bios, listing descriptions, and follow-up messages.
• To process payments, manage credits, and administer memberships.
• To send account, referral, opportunity, and service notifications.
• To maintain security, prevent abuse, and comply with legal obligations.

3. AI Processing

Certain features send relevant text — such as a profile you are optimizing, a prompt you enter, or details of an opportunity — to an AI service to generate suggestions, matches, or draft content. This processing is used only to provide the feature you requested. AI outputs are drafts for your review; you decide whether and how to use them. See our AI Disclosure for more.

4. Cookies & Analytics

We use cookies and similar technologies to keep you signed in, remember preferences, secure the Platform, and understand how it is used so we can improve it. You can control cookies through your browser settings; disabling some cookies may affect functionality.

5. How We Share Information

Information you choose to make public — such as your directory profile, service areas, and listings — is visible to other members and, where applicable, the public. We do not sell your personal information. We share information only with service providers who help us operate the Platform (for example, hosting, payment processing, email delivery, and AI processing) under obligations to protect it, and when required by law or to protect our rights and users.

6. Marketing Preferences

We may send you product updates and marketing messages. You can opt out of marketing emails at any time using the unsubscribe link or your notification settings. We will still send essential account and transactional messages.

7. Security

We use reasonable administrative, technical, and organizational safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please protect your login credentials and notify us of any suspected unauthorized access.

8. Data Retention

We retain your information for as long as your account is active and as needed to provide the Platform, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it.

9. Your Rights & Choices

You can review and update most profile information from your account at any time. Depending on your location, you may have rights to access, correct, delete, or export your personal information, or to object to or restrict certain processing. To make a request, contact us using the details below; we will respond consistent with applicable law.

10. Children's Privacy

The Platform is intended for professionals and is not directed to individuals under 18. We do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version here with a new "Last updated" date.

12. Contact Us

Questions or requests about this Privacy Policy? Email support@wereferagents.com or use our Contact page.