Payment & Cancellation Policy

This policy explains how membership billing and cancellation work at WeReferAgents, and how Opportunity Credits are handled. It works alongside our Terms of Use and Credit Protection Policy.

Memberships

• Paid memberships renew automatically at the end of each billing period unless cancelled.
• You may cancel at any time from your billing settings.
• Cancellation stops future renewals — you will not be charged for the next period.
• Your access and paid features continue through the end of the billing period you have already paid for.
• Subscription payments are generally non-refundable after the billing period begins, except where required by law.

Opportunity Credits

• Credits included with your plan are made available at the start of each billing period.
• Unused plan credits roll over for up to three billing cycles, then expire.
• You can purchase additional credits at any time.
• Credits are generally non-refundable after use.
• Eligible credits may be restored under the Credit Protection Policy after verification — for example, when unlocked data has a wrong or disconnected number, reaches the wrong person, is a duplicate, or contains materially incorrect owner information.

Upgrades & Downgrades

You can change plans at any time. Upgrades give you a larger monthly credit allotment and additional features. Downgrades take effect going forward, so you keep the benefits of your current plan through the period you have already paid for.

How to Cancel

Sign in, open Billing in your account settings, and select cancel. You will receive confirmation, and your plan will remain active until the end of the current period. If you need help, contact support@wereferagents.com.

Failed Payments & Billing Questions

If a renewal payment fails, we may retry and will notify you so you can update your payment method to keep your membership active. For any billing question or discrepancy, reach out and we will help resolve it.

Where Required by Law

Nothing in this policy limits any refund or cancellation right you may have under applicable law. We do not claim that "nothing is refundable" — instead, refunds and credit restorations are handled as described above and in our Credit Protection Policy.

Contact

Questions about billing or cancellation? Email support@wereferagents.com or use our Contact page.